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Always exercise caution when lighting any type of candle with a match.
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Never pull out a liquid wax cartridge wick to increase the size of the flame! All wicks are preset to ensure maximum burn times, and changing the length will actually decrease the burn
time
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Never drop a match or other debris onto the candle. This debris can act as a second wick and may subject the glass to additional heat stress and potential cracking.
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Glass should be cleaned with warm
water & detergent. Glass holds its temperature for long periods of time and placing warm glass in cold water may cause enough stress to result in breakage. Also, never put glass globes in a
dishwasher
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If you have a metal base it should be cleaned with a soft, dry cloth. They’re treated with a protective lacquer coating and should never be cleaned with an abrasive
cleanser
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Lamp bases can be cleaned with a mild detergent and water.
Do not use an abrasive scourer or cleanser. They are not recommended for dishwasher cleaning. For polishing, standard brass or chrome products are fine- just follow the instructions for use on the product you
choose
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IMPORTANT: Polycarbonate "film" shades are NOT flameproof, and will burn if put directly into
flame
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Fabric shades are also not dishwater safe - they have been coated with a special fire retardant. Use a mild detergent and cloth for
cleaning
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Viva
Lamps - the shades should not be washed, as they will soften. Oil spills or grease stains should be attended to
immediately with a soft damp cloth.
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Soot should not be a problem as our cartridges are smokeless, provided the wick is not tampered with.
To clean soot from glass, use a mild detergent and
scourer.
